Legal Notice

Effective Date: 25 August 2026
Last Updated: 25 August 2026

This website is owned and operated by Simorah Ram Sheel, trading under the brand name Simorah.

By accessing or using this website, you acknowledge and agree to the legal information and terms set out below.

1. Business Information

Brand Name: Simorah
Legal Name: Simorah Ram Sheel
GSTIN: 08HMYPP1325L1ZL

Registered Address:
20, Van Vihar Colony
Opposite Kamal and Company
Tonk Road
Jaipur – 302018
Rajasthan, India

Email: simorahramsheel@gmail.com
Phone / WhatsApp: +91 6377190007

2. Website Ownership

The Simorah website, including its content, layout, graphics, product information, photographs, videos, logos, branding, text and other materials, is owned by, licensed to or lawfully used by Simorah unless otherwise stated.

Unauthorised copying, reproduction, modification, distribution, publication or commercial use of website content is prohibited.

3. Intellectual Property

All trademarks, trade names, logos, product designs, photographs, graphics and other intellectual property appearing on this website remain the property of their respective owners.

Nothing on this website grants any licence or right to use Simorah's intellectual property without prior written permission.

4. Product Information

We make reasonable efforts to ensure that product descriptions, prices, photographs, specifications, materials, dimensions and availability displayed on our website are accurate.

However:

• Product colours may vary slightly depending on screen settings and photography.

• Handmade or handcrafted jewellery may have minor variations.

• Natural or semi-natural stones may vary in colour, shape, texture or appearance.

• Product measurements may have small reasonable variations.

Simorah reserves the right to correct errors or update product information where necessary.

5. Pricing and Availability

Prices, discounts, offers and product availability may be changed without prior notice.

An order may be cancelled where necessary because of:

• Product unavailability

• Pricing errors

• Technical errors

• Payment verification issues

• Fraud concerns

• Delivery restrictions

• Other reasonable operational circumstances

Where a prepaid order is cancelled by Simorah, the applicable payment will be refunded in accordance with our policies.

6. No General Returns

Simorah does not accept general returns or exchanges after delivery.

A claim may be considered where a product is received damaged, subject to the requirements of our Refund & Return Policy, including submission of a clear, continuous and unedited unboxing video.

Customers should review the Refund & Return Policy before purchasing.

7. Website Use

You must not use this website:

• For unlawful or fraudulent purposes

• To interfere with website security

• To introduce viruses or malicious code

• To attempt unauthorised access to our systems

• To misuse customer, business or website data

• To infringe intellectual property rights

• To submit false or misleading information

We reserve the right to restrict access where misuse is reasonably suspected.

8. Third-Party Services

Our website may use or integrate services provided by third parties, including:

• Shopify

• Payment gateways

• Courier and logistics providers

• Analytics platforms

• Advertising platforms

• Social media services

These third parties operate independently and may be subject to their own terms and privacy policies.

Simorah is not responsible for the independent practices of third-party platforms except where responsibility cannot legally be excluded.

9. External Links

This website may contain links to third-party websites or services.

Such links are provided for convenience only.

Simorah does not control or guarantee the accuracy, security, availability or content of external websites.

Customers should review the applicable terms and privacy policies of third-party websites before using them.

10. Disclaimer

We make reasonable efforts to keep the website accurate, secure and operational.

However, we do not guarantee that:

• The website will always be uninterrupted or error-free

• All information will always be completely free from errors

• Third-party services will always be available

• Delivery timelines will always be met where delays arise outside our reasonable control

Nothing in this Legal Notice excludes rights or liabilities that cannot legally be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Simorah will not be responsible for indirect or consequential losses arising from the use of this website or third-party services.

This limitation does not apply where liability cannot legally be excluded or restricted.

12. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

Customers are encouraged to review our Privacy Policy to understand how their information is collected, used, stored and shared.

13. Shipping

Dispatch, delivery, international customs, tracking and shipping-related matters are governed by our Shipping Policy.

Shipping and delivery timelines are estimates unless expressly stated otherwise.

14. Refunds and Damaged Products

Refunds, replacements and damage claims are governed by our Refund & Return Policy.

For damaged-product claims, customers are required to contact us within the applicable claim period and provide the required unboxing evidence.

15. Governing Law and Jurisdiction

This website and its use are governed by the applicable laws of India.

Subject to any mandatory rights available to consumers under applicable law, disputes relating to this website, Simorah or transactions made through it will be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan, India.

16. Changes to This Legal Notice

Simorah may modify or update this Legal Notice from time to time.

Any revised version will be published on this website and will become effective from the date stated on the updated notice.

17. Contact

For legal, business or website-related enquiries, contact:

SIMORAH
Operated by Simorah Ram Sheel

20, Van Vihar Colony
Opposite Kamal and Company
Tonk Road
Jaipur – 302018
Rajasthan, India

Email: simorahramsheel@gmail.com
Phone / WhatsApp: +91 6377190007